Privacy Policy

1. Information We Collect

At Anchor Fashion, we collect information that you provide directly to us when you create an account, make a purchase, sign up for our newsletter, or contact customer support. This information may include your name, email address, shipping address, billing address, phone number, and payment details.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and referring URLs. This helps us improve our platform and provide a better shopping experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping updates.
• Manage your account, loyalty points, and digital wallet.
• Respond to your customer service inquiries and support tickets.
• Send you marketing communications (if you have opted in).
• Detect and prevent fraud.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share your information with trusted service providers who assist us in operating our website, processing payments, and delivering your orders (such as courier partners like Pathao or Steadfast). These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

4. Data Security

We take the security of your personal information very seriously. We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or alteration. All payment transactions are encrypted using industry-standard SSL technology.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your Account Dashboard. If you need assistance or have questions about our privacy practices, please contact our support team.